Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive another notification once your order has shipped.
Please note: During high-demand periods or sales events, processing times may be slightly extended.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
We offer the following shipping options:

Delivery times are estimates and may vary due to carrier delays or external factors.

Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number. You can track your order using the link provided or directly on the carrier’s website.

International Shipping

We currently ship to select countries outside of [your country]. International shipping rates and delivery times vary by destination and will be displayed at checkout.
Customers are responsible for any customs duties, taxes, or import fees incurred.

Order Issues and Lost Packages

If your order is delayed, lost, or arrives damaged, please contact us at support@snowpop.store with your order number and details. We’ll assist you in resolving the issue promptly.

Shipping Restrictions

We do not ship to P.O. Boxes, APO/FPO addresses, or countries restricted by trade laws or regulations.

Incorrect Address Policy

Please double-check your shipping information at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer.

Returns and Exchanges

Refer to our Return Policy for details on returns, exchanges, and refunds related to shipped items.

Contact Us

For any shipping-related questions, please contact us at:
📧 support@snowpop.store